Frequently Asked Questions

Everything you need to know about your glow journey.

Are Glo Melanin products suitable for sensitive skin?

Yes, our formulas are crafted with natural, skin-loving ingredients specifically designed to be gentle yet effective on all skin types, including sensitive skin.

How long does shipping typically take?

Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders and 7-14 days for international shipping.

Do you offer international shipping?

Absolutely! We ship our glow-enhancing products worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

What is your return policy?

We want you to love your glow. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund or exchange.

Are your products cruelty-free and vegan?

Yes, Glo Melanin is committed to ethical beauty. All our products are 100% cruelty-free, and we offer a wide range of vegan-friendly options.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.