Returns & Exchanges

At Glo Melanin, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack your unused items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

• 3.
  Ship It Back

  Send your package to our distribution center using a trackable shipping method to ensure your return is received safely.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.